Privacy Policy

 

Our Commitment to Privacy

Holiday Rentals in Cape Town (Hereafter “HRCT”) respects their customers’ and users’ privacy. We only collect customer information in an effort to improve our service and to communicate effectively with our clients. We recognize that we must maintain and use this customer information as responsibly as possible. We do not rent or sell the information you provide to us to any third parties. However, we will share client information with third parties under certain circumstances to provide our service. This privacy policy describes the information we collect about you. Should you have any questions about our Privacy Policy, please do not hesitate to contact us. If our policies change in the future, we will communicate this with you by posting it on our website.

Frequently Asked Questions:

What type of information does HRCT collect?
We collect the following information via our online enquiry forms: Name, email address, telephone, country and booking details.

How does HRCT use my information?
When you make an enquiry on our website, we use your information to process your enquiry. We will also respond to your emails to confirm your booking/s, and we may require to contact you via phone or if we have other queries regarding your booking.

Does HRCT share my information with third parties?
We may contract third parties to help us in maintaining our client information to fulfill promotions and also to communicate with our clients. We do not give any third parties authorization to make use of your information. In addition, should we team up with other companies to provide you with better service; we do not rent or sell your information. We and the other company may use that existing data to fulfill promotional or contractual obligations. When we offer our customers promotions, only customers who choose to participate may be asked to provide personal information. This information may then be used by us or our contracted companies. Except as described in the above, we do not rent, share or sell any information we collect about our customers or visitors online to any unaffiliated third party.

How do I remove my information from postal, telephone, and email mailing lists?
We will only communicate with you if you have filled out and enquiry or sent us an email from our contact forms. HRCT does not make use of mailing lists. Please also note that when you make an online enquiry, we will contact you to confirm your booking. We may also need to contact you via email or telephone if we have other enquiries regarding your booking.

What are cookies? How does HRCT use cookies on its website?
A cookie is a small data file (usually a text file) that some Web sites store on your computer’s hard drive when you visit their websites. A cookie may contain such information (for example a unique user ID), that is used to track the pages of the sites you’ve visited. We do not make use of cookies on our website, nor do we track any information about your use of other Websites.

Should you have any queries about our policies, please contact us.